Yes. Records are kept securely and in line with GDPR. Any digital resources or communication through the UTherapy app use encrypted systems to protect your privacy. Most of my work is delivered in person here in Lincoln, as I find therapy and training are most effective face-to-face. In some cases I may be able to support clients remotely, depending on their needs and the type of work involved. For those who prefer flexibility from home, I also offer self-guided programmes (with audio and structured schedules), and I can design tailored plans through the UTherapy app for clients who want ongoing guidance and accountability outside of appointments. You can book directly through the UTherapy Portal, where you’ll find available times for therapy and personal training. Online programmes are also delivered through the portal and digital resources for download are available in the WyldRoots Store. Payment is taken securely at booking. Packages and subscriptions are managed in the UTherapy app, while digital downloads and self-guided programmes are available in the WyldRoots Store. I offer an initial 20 minute consultation which is a separate session to a main appointment where we discuss your history, goals, and suitability for therapy or training. Sessions or training begins in follow-up sessions once your plan is agreed. More information can be found on the Appointments page. I require at least 48 hours’ notice if you need to cancel or reschedule. Late changes or missed sessions are charged in full. I work from professional therapy, consultation rooms or gyms in Lincoln (Lincolnshire), depending on the type of appointment. The exact location will be shown in the utherapy app at the time of booking.
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