When you send a message here, it comes straight to me. I don’t have a team filtering things in the background, so if I’m away from my desk it might take a little while to reply, but you will always get an answer.
I also built this website myself. I do my best to keep it running smoothly, though I know it won’t always be perfect. If you happen to spot something not working quite right, I’d genuinely appreciate you letting me know.
Your enquiry is important, and the more detail you can share, the easier it is for me to give you a useful reply.